Frequently Asked Questions
Everything you need to know about bringing comfort home.
What materials do you use for your soft goods?
We prioritize premium, sustainable textiles including GOTS-certified organic cotton, ethically sourced European linen, and high-performance recycled polyester to ensure durability and comfort.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.
What is your return policy for home decor?
We offer a 30-day return window for all unused items in their original packaging. Please note that for hygiene reasons, pillows and bedding must be unopened to qualify for a refund.
Do you offer international shipping?
Yes, Hommey ships to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.
How should I care for my Hommey cushions and throws?
Most of our covers are machine washable on a cold, gentle cycle. We recommend air drying to maintain the integrity of the fibers and avoiding bleach or harsh chemicals.
Are your products covered by a warranty?
All Hommey products come with a 12-month manufacturing warranty that covers defects in materials and craftsmanship under normal household use.
